Create your workspace

Your workspace is where your videos, brand, memory, and pages live. Framesite sets it up from your Company or Agency agreement, so the right workspace structure and processing allowance are there from the first import.

Set up your account

1. Confirm your agreement

   Framesite records whether you are setting up one Company workspace or an Agency account with separate client workspaces. Your account handoff goes to the work email on that agreement.

2. Create your account

   Open the handoff and use the same work email to create a password. Framesite sends a confirmation link; open it to finish creating the account.

   Once the account exists, you can sign in with your password, request an email sign-in link, or use your organization's single sign-on when it is configured.

3. Land in your workspace

   After signing in you arrive in your workspace, where onboarding walks you through connecting your website and importing your first video.

Workspace and company

For most teams the two are the same thing: your workspace is your company. It holds one brand, one company memory, one video library, and the pages built from them.

If you run an agency, Framesite separates them. An agency account groups multiple client companies under one login. Each client company is fully isolated: its brand, memory, and videos never mix with another client's, and everything generated for a client uses only that client's material. A switcher in the header moves you between clients, and the agency also gets its own home workspace for its own footage, separate from every client. The Agencies guides cover this in depth.